View Flow

Introduction

The View Flow option provides a detailed breakdown of a selected return order, displaying item-level, financial, and processing information in a single expanded view. It enables users to review product details, return quantities, payment and refund status, and applied discounts, ensuring complete visibility into the return transaction lifecycle.

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View Flow UI Reference Table

The following table describes the features that support common follow-up tasks.

Callout ID	Field / Element	Description
1	Item Info	Displays product details including name, SKU, UPC, and item attributes.
2	Size	Indicates the size of the returned item.
3	Category	Specifies the product category (for example, Shoes).
4	Quantity (Qty)	Shows the quantity of the item included in the return.
5	Item Status	Displays the current status of the item (for example, Created).
6	Captured Status	Indicates payment capture status (for example, Paid).
7	Refund Status	Shows the current refund processing status (for example, Review Pending).
8	Credit Note Status	Displays the status of the credit note (for example, Pending).
9	Promo / Discount	Shows any discount or promotion applied to the item.
10	Tax	Displays the tax amount applicable to the return item.
11	Total	Shows the total return amount for the item after adjustments.