Setting Return Review Outcome

Introduction

This procedure explains how to define the return review outcome for an order item. It allows users to determine how a return request is processed based on predefined options.

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Steps to Enable Return Review Outcome

1. Open the Order Profile.

   

2. Go to Order Summary.

   

3. Click the Kebab Menu.

   

4. Click Set Return Review Outcome.

   

5. Select an option from the Set Return Review Outcome list.

   

6. Click Proceed to confirm the selection.