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Cross-Country Fraud Check

Introduction​

This topic explains how the system validates cross-country orders by comparing the locations of the warehouse, billing address, and delivery address. The goal is to detect unusual or high‑risk combinations before the order proceeds further in the fulfilment flow.

How the Fraud Check Works​

For cross-country orders (for example, an order placed in Germany to be shipped from Italy), the system automatically performs a fraud check using three location maps:

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  • Source Map: Identifies the location of the fulfilment warehouse.
  • Bill-To Address Map: Identifies the location of the customer’s billing address.
  • Ship-To Address Map: Identifies the location of the delivery (shipping) address.
  • Location Comparison
    • The system compares these three locations.
    • If the combination appears unusual or high risk (for example, widely separated regions or known fraud patterns), the order may be flagged for review before it can continue in the fulfilment process.