Order Cancellation Eligibility
Introduction
An order can be canceled only when it is in specific processing states within the order lifecycle. These states indicate that the order has not progressed to fulfillment or shipment, allowing cancellation without impacting downstream operations.
This section defines the order line states in which cancellation is permitted.
Eligible Order States for Cancellation
| Order State | Description |
|---|---|
| PENDING_ALLOCATION | The order is created but not yet assigned for fulfillment. |
| PENDING_CONFIRM | The order is awaiting confirmation. |
| PENDING_ACK | The order is awaiting acknowledgment from the system or external service. |
| CONFIRMED | The order is confirmed but not yet processed for allocation or shipment. |
| ALLOCATED | Inventory is reserved, but fulfillment has not started. |
| CANCELLED | The order is already canceled. |