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Adding a Note to an Order Item

Introduction

This topic explains how to add a note to an order using the Add Note option. Notes help capture additional information or context related to the order.


Steps to add a note to the Order

  1. Open the Order Profile.

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  2. Go to Order Summary.

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  3. Click the Kebab Menu.

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  4. Click ADD NOTE image-20240719-105510.png.

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  5. Enter the note in the Enter Note* field.

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  6. Select a option from Select Note Group dropdown.

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  7. Select a option from Select Note Type dropdown.

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  8. Click Save Note.

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